Microsoft Whiteboard not working in Windows 11/10

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A number of users take reported that their Microsoft Whiteboard awarding doesn't work anymore when they try to admission the Whiteboard app of their company in Office 365. Some users as well accept reported that the app was working fine and suddenly stopped. Others say that they accept trouble signing in. In this post, we provide some of the troubleshooting methods available to address this issue.

Microsoft Whiteboard non working in Windows 11/x

Some users, when they attempt to sign in to the application might become an error stating they are non connected to the internet, even though they are. Some tried uninstalling and reinstalling the app only no success.

Error – It looks like you'r not connected to the internet. Please attempt to sign in again once you're dorsum online.

So how do you lot resolve this issue? Meet steps below on how to set up Whiteboard app not working outcome:

1. Make sure the Service is turned on
2. Allow admission to the Whiteboard app through your firewall
3. Remove your corporate business relationship and add together information technology once more
4. Uninstall and reinstall the app.

1. Make sure the Service is turned on

• Visit the Role 365 Admin Center.
• Inside the home page, select Settings > Services & add together-ins.
• On the Services & add-ins page, scroll downwardly and select Whiteboard.
• Inside the Whiteboard menu, toggle the push next to Turn Whiteboard on or off for your unabridged organization.
• Click Save.

Annotation: If yous are non your company's Information technology Office 365 administrator, you lot can contact that person to perform the steps mentioned above.

ii. Allow access to the Whiteboard app through your firewall

• Printing Windows key + R. In the Run dialog box, type command, hit Enter to launch Command Panel.
• Change View past on the tiptop right of the window to Large icons.
• Select Windows Defender Firewall.
• Select the pick Let an app or feature through Windows Defender Firewall. (run into screenshot below)
• From the window that pops upwards, click on Change settings. (run into screenshot below)
• Search for Microsoft Whiteboard in the list and make sure to place a bank check-mark against it under Allowed apps and features section and Private and Public is checked.
• Save settings and get out the applet.

Note: If yous use Windows Defender Firewall, you lot can follow the steps above exactly. If you're using the firewall service from tertiary-party antivirus software, you will need to change the settings in that location.

Cheque to encounter if the issue persists. If it does, endeavour the next method.

iii. Remove your corporate account and add together information technology again

You may endeavour to remove your corporate business relationship and add it again.

4. Uninstall and re-install the app

• Press Win+X. Select Apps & features.
• Discover the app in the list. Select Uninstall. Wait for the procedure to consummate.
• Click here to download Microsoft Whiteboard.
• Run and install it on your PC by following the on-screen instructions.

That'south it. I hope this helps to resolve the issue!

Obinna Onwusobalu, has studied Information & Advice Technology and is a keen follower of the Windows ecosystem. He runs a computer software clinic. He says it's best do to create a Organisation Restore Betoken before making any changes to your PC.

Source: https://www.thewindowsclub.com/microsoft-whiteboard-not-working-in-windows-10

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